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ABOUT |
LOCATION London Birmingham Croydon Manchester |
AIRPORT Heathrow Stansted Gatwick Manchester Birmingham Leeds |
STATION |
Please enter the pin code we have sent you via SMS
Please enter the pin code we have sent you via SMS
Please choose a mobile number of where you want us to send the PIN:
SENDEnter your mobile number and we'll send you a password reset link via email.
Has your e-mail address changed? If you no longer use the e-mail address associated with your Minicabster account, you can change it by:
(1) Entering in your email address below
(2) Request the email change
(3) Enter in the confirmation PIN which we will send to your phone via text
The team at Minicabster are here to help you, please email customer services with your issue
There are 3 ways to find your location using our address search feature, these are:
1) Full postcode search: enter in a full postcode to receive a list of addresses.
2) Point of interest search: search for an interesting place followed by town/city, e.g. Hilton Hotel, Park Lane.
3) Street level: search for your house number/name and street name. You can refine the search further by adding a town, city or county e.g 10 downing street, london
Save instantly with quotes from over 10,000 licensed minicabs
Tried to call as soon as we landed, waiting at the airport with a large visible sign, very polite and helped us with our bags, clean and spacious car. Highly recommended. - Jorge
Very nice and extremely helpful driver. Knew his shortcuts and bypassed traffic to get me to the airport quickly. Very recommendable. - Elina
Possibly best cab driver I've ever experienced. Very good experience - Mohamed
What is Minicabster?
Minicabster is the next step in the minicab evolution. With our website and app, you can browse local fleets and get quotes for your journey upfront – all of them affordable and competitive. Minicabs can be dispatched immediately, with accurate estimates regarding arrival times, or they can be booked in advance, so you know your Minicabster chariot will be waiting when you need it.
Can I browse quotes without booking?
Of course, with just a few clicks you can compare up front quotes and read real customer reviews.
How do I pay for my minicab?
We’re all about choice at Minicabster. You can choose to pay cash to the driver, or save your card details securely so that booking a ride really is hassle free! If you download our smartphone app, you can even choose to pay by card as default.
How do I cancel a booking I have made?
We understand that sometimes, plans change! If you no longer need the minicab that you have booked then cancelling is very simple. We will send you an email confirmation and SMS with the contact details of the operator you chose. Simply phone them to cancel and they’ll sort it for you. If you have booked via smartphone app, then you can cancel direct from your journey section. Of course, if you have paid by card and the journey has not been taken then all payments will be fully refunded.
Complaints or disputes prior to 13th April 2016
Minicabster users with disputes or complaints prior to 13th April 2016 need to be referred to the administrator, Elwell Watchorn & Saxton LLP at First Floor,
1 East Poultry Avenue, London. EC1A 9PT or by telephone on 020 7486 3048.
How can I contact Minicabster?
You can get in contact with a member of our team by emailing help@minicabster.co.uk - we aim to respond to all enquiries within 48 hours. If your query is urgent please call your operator who will be happy to help.
Why do I need to give my mobile number and email address?
We want to make sure that your journey is hassle free, so by giving us your mobile number we can make sure the driver can call you when they arrive. We also send an email receipt direct to your inbox, so it’s very useful to sign up with a valid email address.
How can I download the app?
You can download our app free for iOS, Android or Windows phones. You’ll find the app very useful for booking a ride any time, and we have many time saving features that you can take advantage of. Enjoy!
Contact
Phone lines are operated 09:00 to 23:00 Mon-Fri and 08:00 to midnight at weekends.
Tried to call as soon as we landed, waiting at the airport with a large visible sign, very polite and helped us with our bags, clean and spacious car. Highly recommended. - Jorge
Very nice and extremely helpful driver. Knew his shortcuts and bypassed traffic to get me to the airport quickly. Very recommendable. - Elina
Possibly best cab driver I've ever experienced. Very good experience - Mohamed
